Frequently Asked Questions
Payment & Confirmation
After making payment, please send a valid proof of payment either by email to info@prusvogue.com or as a PDF via WhatsApp to 076 215 2349.
Delivery
Kindly provide your full residential address with postal code when placing an order. Delivery takes 2–3 working days at a fee of R110.
Exchanges & Returns
We allow exchanges within 5 days of receiving your order. No refunds are accepted, only exchanges.
Need More Help?
Our team is here to assist you with any questions. Please contact us via email at info@prusvogue.com or send a message on WhatsApp to 076 215 2349.
Contact Us| Topic | Details |
|---|---|
| Payment Methods | We currently accept EFT payments. Proof of payment must be shared via email or WhatsApp. |
| Delivery Coverage | Nationwide delivery is available across South Africa at a flat fee of R110. |
| Exchange Policy | Items must be returned unworn, in original packaging, within 5 days to qualify for exchange. |